“One ball of wool could last the rest of your life. It was a wise investment –
a package of yarn can last generations.”
These days, the reverse is true. We’re living in a wealthy society, why would people need to buy a ball of yarn when they can buy knitted clothing for HK$50 on the streets? Economic circumstances have changed now. Yarns started to have different styles because people got wealthier and started to use more trendy colours. There were yarn stalls inside shopping malls and in Causeway Bay, there were also had a lot of yarn shops but now you see there aren’t any yarn stalls in malls anymore.
We are in Causeway Bay because rent was cheaper back then and we decided to stay here. The shop grew with Causeway Bay. Hysan was a big construction site that used to be a small hill and there were explosions every day at noon to reduce the hill. Times Square was a tram depot and on Russell Street it was only a dai pai dong area but now it’s one of the most expensive places in Hong Kong.
Our customers keep coming back because of our work attitude. One of our regular customers, called May, started working with us. We’ve had employees who worked until they were in their 80s. One of my father’s principles was that he never fired anyone and we really respect our customers. My mom was always willing to teach people how to knit and answer any questions. These days they call this “service” but that is just how we treated our customers.